Pick The Brain Of An Expert Trainer
Invaluable Learning Resources
Having an expert in front of you to answer your questions (rather than trawling through help forums or submitting a support ticket) was a truly invaluable resource.
While online learning has come a long way and certainly enables much cheaper, more flexible access to education – it’s hard to beat undergoing a face-to-face session with expert trainers. Our trainer was teaching and well-versed in using the product for over 25 years, which also meant that he’d seen just about every use-case issue and therefore had great insights, workarounds and resources at hand.
We often rely on self-learning and team-knowledge sharing within Indago Digital, which is great for consistency and building cohesion internally. But being able to learn from an expert, not only enhanced my ability to knowledge-share, but validated our current processes while providing an opportunity to update anything lacking.