Job Vacancy

Performance Manager

Company overview

We’re an independent digital marketing agency, specialising in acquisition channels such as paid and organic search. Our clients are spread across AU and NZ and include well-known global brands as well as less known local brands.

We can confidently say our clients are pleased with the results we achieve because most of our new business wins come via client referrals. Speak volumes, don’t you think?
Culturally, there are a lot of great things we could say about working here but we have decided to leave that to our former and current team members (Source: Glassdoor).
“You can really progress through the ranks here, they give juniors all the attention, support and opportunities to become the best in the industry.”

“They understand that life is not about just working but having a balance and being happy. Quarterly events are also great, we always have so much fun!”

“Team really knows its stuff – average time in industry is higher than I’ve experienced before, and everyone is genuinely invested. Great flexibility but enough structure to keep team motivated and focused.”

What's On Offer

Company bonus and reward schemes
25 days’ holiday
Flexible working options (WFH and working hours)
Company-funded external training
Half day Fridays in the summer months (one a month)

Role Summary

Title: Performance Manager

Reporting Line: Performance Director

As a Performance Manager, you’ll be responsible for strategy, implementation, and account management across your client allocation for paid performance channels like Google Ads, Facebook etc. You will also help mentor and manage some of the junior members of the team.

MAIN TASKS INCLUDE

Implementing strategies that deliver performance across your clients
Ensure all work that is send to the client is accurate and of a high quality
Be responsible for all communication with your client contacts
Ensure timely delivery of reports, attend WIPs and QBRs
Remain up to date with the latest changes, products, tactics across platforms

RESPONSIBILITIES

Client

Implement agreed strategies
Manage and communicate effectively with clients
Attend WIPs, QBRs and ensure timely delivery of reports

Team

Build internal relationships
Contribute towards the skill base of the team where possible
Work closely with and mentor junior members of the team

Product

Help with the development and improvement of products
Ensure processes are properly documented on internal Wiki
Investigate new platforms and channels for clients

Learning

Continuous learning and improvement across related platforms and products
Read and pay attention to industry publications
Become highly skilled in Google Analytics, Excel and all industry accepted tools

PR & Biz Dev

Help cross and upsell current clients
Help generate PR ideas and stories
Contribute to the blog

Learning

Continue to improve and build on content and SEO skills
As well as learning on the job, read and pay attention to industry publications
Become highly skilled in Google Analytics, Excel and all industry accepted tool

Success Measurement

Retention of your current client base
Year on year increase of your client’s KPIs
Be up to date with all relevant certifications

Prior Experience & Qualifications

MANDATORY REQUIREMENTS

Three to five years agency experience in similar roles
Excellent working knowledge of Google Ads, Facebook and other advertising platforms
Excellent working knowledge of platforms like Search Ads 360 and Campaign Manager
Great working knowledge of Analytics platforms like Google Analytics
Client services experience (agency background is an advantage)
Working on well-known and complex brands
Expert level at PowerPoint and Microsoft Excel
Attention to detail and results orientated
Great communicator